We are continuing to monitor for any further issues.
Posted Jul 02, 2025 - 15:46 EDT
Monitoring
CardConnect has provided the update below; please note that you may need to reboot your payment terminals if they remain DISCONNECTED.
Cardpointe Integrated Terminal Disruption
Incident status: Monitoring
A fix has been implemented and we are monitoring the results.
Time posted
Jul 2, 15:44 EDT
Posted Jul 02, 2025 - 15:46 EDT
Identified
We received the notice below from CardConnect; please note that the initial indication is that the terminals may need to be restarted to re-connect after the fix is implemented.
Cardpointe Integrated Terminal Disruption
New incident: Investigating
The issue has been identified and we are implementing a fix. Merchants may be required to restart their device to re-connect to the CIT service.
Time posted
Jul 2, 15:05 EDT
Posted Jul 02, 2025 - 15:24 EDT
This incident affected: CampusCloud Payment Services (CardConnect Credit Card Processing).