Monitoring - Mitigation is complete; we will continue to monitor for any additional concerns.
Oct 27, 2026 - 11:16 EDT
Oct 27, 2026 - 11:16 EDT
Identified - A root cause has been identified and we are currently working on mitigation.
Oct 27, 2026 - 10:52 EDT
Oct 27, 2026 - 10:52 EDT
Investigating - We are currently investigating an increase in latency and response time with eCommerce servers that is leading to intermittent loading issues.
Oct 27, 2026 - 10:28 EDT
Oct 27, 2026 - 10:28 EDT
CampusCloud Core Services
Operational
eCommerce Platform
Operational
AWS West Coast Environment
Operational
AWS East Coast Environment
Operational
CampusCloud 3rd Party Integrations
Operational
Verba Software Suite
Operational
VitalSource Digital Content
Operational
RedShelf Digital Content
Operational
Ingram Data Services Book Metadata
Operational
Calcurates
Operational
CampusCloud Payment Services
Operational
WPS Real-Time Financial Aid
Operational
Clover Credit Card Processing
Operational
CardConnect Credit Card Processing
Operational
TaxJar Sales Tax Calculations
Operational
SmartLockers Core Services
Operational
Admin Portal
Operational
CampusCloud BOPIL Integration
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.