All Systems Operational

Uptime over the past 90 days. View historical uptime.
CampusCloud Core Services Operational
90 days ago
100.0 % uptime
Today
eCommerce Platform Operational
90 days ago
100.0 % uptime
Today
AWS West Coast Environment Operational
90 days ago
100.0 % uptime
Today
AWS East Coast Environment Operational
90 days ago
100.0 % uptime
Today
CampusCloud 3rd Party Integrations Operational
90 days ago
100.0 % uptime
Today
Verba Software Suite Operational
90 days ago
100.0 % uptime
Today
VitalSource Digital Content Operational
90 days ago
100.0 % uptime
Today
RedShelf Digital Content Operational
90 days ago
100.0 % uptime
Today
Ingram Data Services Book Metadata Operational
90 days ago
100.0 % uptime
Today
Calcurates Operational
90 days ago
100.0 % uptime
Today
CampusCloud Payment Services Operational
90 days ago
100.0 % uptime
Today
WPS Real-Time Financial Aid Operational
90 days ago
100.0 % uptime
Today
Clover Credit Card Processing Operational
90 days ago
100.0 % uptime
Today
CardConnect Credit Card Processing Operational
90 days ago
100.0 % uptime
Today
TaxJar Sales Tax Calculations Operational
90 days ago
100.0 % uptime
Today
SmartLockers Core Services Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
CampusCloud BOPIL Integration Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 4, 2026

No incidents reported today.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Clover Degraded Performace
Resolved - This incident has been resolved.
Sep 1, 17:46 EDT
Monitoring - We have been informed that Clover indicated a data center outage affected communications; we are working to get a root cause analysis and better understanding of the timeline. All systems should be operating nominally, if any devices continue to experience concerns, please follow the hard reboot steps below and attempt a new transcation.

1. Open the paper door: Open the receipt printer compartment on the back of the device.
2. Hold the green reset button: Press and hold the green button located inside the printer roll cavity for 15 full seconds.

If you have a new model Clover Mini 3 (Gen 3):
1. For newer third-generation models with a physical power button on the back left side.
2. Press and hold the power button for about 3 seconds, then select Reboot on the screen.
Sep 1, 14:25 EDT
Update - The number of successful Clover credit card transactions continues to grow, although Clover has not yet provided an update; if you continue to have Clover devices affected, please follow the force reboot steps below and attempt a new transaction.

1. Open the paper door: Open the receipt printer compartment on the back of the device.
2. Hold the green reset button: Press and hold the green button located inside the printer roll cavity for 15 full seconds.

If you have a new model Clover Mini 3 (Gen 3):
1. For newer third-generation models with a physical power button on the back left side.
2. Press and hold the power button for about 3 seconds, then select Reboot on the screen.
Sep 1, 13:53 EDT
Update - We are beginning to see an increase in successful transactions, although Clover has not yet provided an update; if you continue to have Clover devices affected, please follow the force reboot steps below and attempt a new transaction.

1. Open the paper door: Open the receipt printer compartment on the back of the device.
2. Hold the green reset button: Press and hold the green button located inside the printer roll cavity for 15 full seconds.

If you have a new model Clover Mini 3 (Gen 3):
1. For newer third-generation models with a physical power button on the back left side.
2. Press and hold the power button for about 3 seconds, then select Reboot on the screen.
Sep 1, 13:27 EDT
Update - We continue to see a mixture of successful and unsuccessful Clover credit card transactions and are engaged with external teams working towards a full resolution.
Sep 1, 12:42 EDT
Identified - WPS has confirmed communications issues when attempting to connect to some Clover devices; we are continuing to engage with WPS and Clover teams on a resolution.

https://status.watchmanpaymentsystems.com/ - Clover is experiencing communication issues that are causing errors when we attempt to communicate with Clover devices.
Sep 1, 11:57 EDT
Update - We are continuing to see a mixture of successful and unsuccessful Clover credit card transactions; please process a hard reboot of any affected Clover devices and attempt a new transaction.

1. Open the paper door: Open the receipt printer compartment on the back of the device.
2. Hold the green reset button: Press and hold the green button located inside the printer roll cavity for 15 full seconds.

If you have a new model Clover Mini 3 (Gen 3):
1. For newer third-generation models with a physical power button on the back left side.
2. Press and hold the power button for about 3 seconds, then select Reboot on the screen.
Sep 1, 11:45 EDT
Investigating - Clover has not published a status page update yet, but we are receiving reports of failed Clover credit card transactions and seeing the same in our logs; we are reviewing further and have reached out to the Clover and WPS teams for further log information and assistance.
Sep 1, 11:34 EDT

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

Clover Degraded Performace
Resolved - This incident has been resolved.
Aug 26, 09:04 EDT
Update - If you are currently receiving an error message of "There was a problem with the card" on any of your Clover devices, please email help@goresero.com with the Serial Number of the device affected.
Aug 25, 16:53 EDT
Monitoring - Clover has marked the issue as Resolved and provided the follow update:

Resolved - The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.


We will continue to monitor for any additional concerns.
Aug 25, 10:29 EDT
Update - Although no official notice has been published by Clover, we are beginning to see signs of recovery and an increase in successful credit card transactions processed through Cloud Pay Display. We will continue to monitor the situation and provide updates as they become available.
Aug 25, 10:20 EDT
Update - We are continuing to monitor status updates from Clover and are working to get additional details.

Please note that while Cloud Pay Display has Degraded Performance, you can continue to accept credit card payments using the direct Sale app on your Clover device; this process involves separate processing in CampusCloud and on the Clover device -

1. Prepare a Retail transaction in CampusCloud to calculate and finalize the transaction total
2. Process a credit card transaction through the Sale app on the Clover device
3. Finalize the Retail transaction in CampusCloud using a "non-authorized" tender such as Cash or Check; we recommend adding a note at the end of the transaction indicating it was a manual credit card charge

While this process will result in a reporting mismatch between the credit card and cash lines on CampusCloud reports at the end of the day, the documented manual credit card transactions can be used to calculate the offset and provide reconciliation records.
Aug 25, 10:03 EDT
Update - Clover continues to report Degraded Performance of Cloud Pay Display, and has expanded their investigation to include the Dashboard; below is the latest updated provided at status.clover.com

Clover in NA is experiencing issues with Cloud Pay Display
Investigating - Clover merchants may currently experience issues with Cloud Pay Display functionality on third-party connected devices, as well as degraded performance across host devices, Cloud Pay displays, and Merchant Dashboards. Our engineers are actively working on identifying the root cause. We greatly appreciate your ongoing patience as we work to resolve this issue, and we will provide an update once we have an estimated time for resolution. Thank you for your understanding.
Aug 25, 09:26 EDT
Identified - Clover has posted an updated that Cloud Pay Display is experiencing Degraded Performance; we are seeing some credit card transaction fail as a result. As more information becomes available, we will share.

https://status.clover.com/
Aug 25, 09:00 EDT

Aug 25, 2026

Clover Degraded Performace
Resolved - This incident has been resolved.
Aug 25, 07:57 EDT
Monitoring - Clover has updated their status page to reflect that Cloud Pay Display is Operational; we are continuing to monitor for lingering concerns, but see successful credit card transactions.
Aug 24, 14:03 EDT
Investigating - Clover has posted an updated that Cloud Pay Display is experiencing Degraded Performance; we are seeing some credit card transaction fail as a result. As more information becomes available, we will share.

https://status.clover.com/
Aug 24, 13:57 EDT

Aug 24, 2026

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

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