All Systems Operational

Uptime over the past 90 days. View historical uptime.
CampusCloud Core Services Operational
eCommerce Platform Operational
AWS West Coast Environment Operational
AWS East Coast Environment Operational
CampusCloud 3rd Party Integrations Operational
Verba Software Suite Operational
VitalSource Digital Content Operational
RedShelf Digital Content Operational
Ingram Data Services Book Metadata Operational
Calcurates Operational
CampusCloud Payment Services Operational
WPS Real-Time Financial Aid Operational
Clover Credit Card Processing Operational
CardConnect Credit Card Processing Operational
TaxJar Sales Tax Calculations Operational
SmartLockers Core Services Operational
Admin Portal Operational
CampusCloud BOPIL Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 10, 2026

No incidents reported today.

Sep 9, 2026

CardConnect Cardpointe Integrated Terminal Disruption
Resolved - This incident has been resolved.
Sep 9, 18:03 EDT
Monitoring - CardConnect has indicated a fix has been implemented, update from CardConnect below; we will continue to monitor the situation.


Monitoring - A fix has been implemented and we are monitoring the results.
Sep 9, 17:08 EDT
Identified - CardConnect has indicated there may be a service disruption; full update from CardConnect below. We will continue to monitor the situation.


CardSecure -Terminal Service Disruption

New incident: Investigating

We are investigating terminal disruption (Invalid token error on the Pin pads) which may be impacting your
business. Please reboot the devices for troubleshooting. We are currently working to resolve this issue.
Sep 9, 16:36 EDT

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Clover Degraded Performace
Resolved - This incident has been resolved.
Sep 1, 17:46 EDT
Monitoring - We have been informed that Clover indicated a data center outage affected communications; we are working to get a root cause analysis and better understanding of the timeline. All systems should be operating nominally, if any devices continue to experience concerns, please follow the hard reboot steps below and attempt a new transcation.

1. Open the paper door: Open the receipt printer compartment on the back of the device.
2. Hold the green reset button: Press and hold the green button located inside the printer roll cavity for 15 full seconds.

If you have a new model Clover Mini 3 (Gen 3):
1. For newer third-generation models with a physical power button on the back left side.
2. Press and hold the power button for about 3 seconds, then select Reboot on the screen.
Sep 1, 14:25 EDT
Update - The number of successful Clover credit card transactions continues to grow, although Clover has not yet provided an update; if you continue to have Clover devices affected, please follow the force reboot steps below and attempt a new transaction.

1. Open the paper door: Open the receipt printer compartment on the back of the device.
2. Hold the green reset button: Press and hold the green button located inside the printer roll cavity for 15 full seconds.

If you have a new model Clover Mini 3 (Gen 3):
1. For newer third-generation models with a physical power button on the back left side.
2. Press and hold the power button for about 3 seconds, then select Reboot on the screen.
Sep 1, 13:53 EDT
Update - We are beginning to see an increase in successful transactions, although Clover has not yet provided an update; if you continue to have Clover devices affected, please follow the force reboot steps below and attempt a new transaction.

1. Open the paper door: Open the receipt printer compartment on the back of the device.
2. Hold the green reset button: Press and hold the green button located inside the printer roll cavity for 15 full seconds.

If you have a new model Clover Mini 3 (Gen 3):
1. For newer third-generation models with a physical power button on the back left side.
2. Press and hold the power button for about 3 seconds, then select Reboot on the screen.
Sep 1, 13:27 EDT
Update - We continue to see a mixture of successful and unsuccessful Clover credit card transactions and are engaged with external teams working towards a full resolution.
Sep 1, 12:42 EDT
Identified - WPS has confirmed communications issues when attempting to connect to some Clover devices; we are continuing to engage with WPS and Clover teams on a resolution.

https://status.watchmanpaymentsystems.com/ - Clover is experiencing communication issues that are causing errors when we attempt to communicate with Clover devices.
Sep 1, 11:57 EDT
Update - We are continuing to see a mixture of successful and unsuccessful Clover credit card transactions; please process a hard reboot of any affected Clover devices and attempt a new transaction.

1. Open the paper door: Open the receipt printer compartment on the back of the device.
2. Hold the green reset button: Press and hold the green button located inside the printer roll cavity for 15 full seconds.

If you have a new model Clover Mini 3 (Gen 3):
1. For newer third-generation models with a physical power button on the back left side.
2. Press and hold the power button for about 3 seconds, then select Reboot on the screen.
Sep 1, 11:45 EDT
Investigating - Clover has not published a status page update yet, but we are receiving reports of failed Clover credit card transactions and seeing the same in our logs; we are reviewing further and have reached out to the Clover and WPS teams for further log information and assistance.
Sep 1, 11:34 EDT

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

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