In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 2026 - 00:00 EDT
Scheduled - CardConnect has announced maintenance on Ingenico devices; please review and follow these provided instructions.



Action Required: Ingenico Terminal Software Update

‌We are preparing to deploy a required software update to select Ingenico terminals beginning September 23 to support stronger P2PE compliance.

‌Impacted devices:

Lane 3000
Lane 5000
Lane 7000
Lane 8000
Link 2500

What you need to do

To ensure your terminal successfully receives the update, please make sure it remains connected to stable power and network from September 23-25.

‌Terminals connected to power and network will pick up the change through the nightly reboot cycle, so no manual action is required.

‌Thank you for your cooperation.

Sep 23, 2026 00:00-06:00 EDT
CampusCloud Core Services Operational
eCommerce Platform Operational
AWS West Coast Environment Operational
AWS East Coast Environment Operational
CampusCloud 3rd Party Integrations Operational
Verba Software Suite Operational
VitalSource Digital Content Operational
RedShelf Digital Content Operational
Ingram Data Services Book Metadata Operational
Calcurates Operational
CampusCloud Payment Services Under Maintenance
WPS Real-Time Financial Aid Operational
Clover Credit Card Processing Operational
CardConnect Credit Card Processing Under Maintenance
TaxJar Sales Tax Calculations Operational
SmartLockers Core Services Operational
Admin Portal Operational
CampusCloud BOPIL Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 23, 2026

Unresolved incident: CardConnect Cardpointe Ingenico Terminal Software Update.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

Resolved - This incident has been resolved.
Sep 17, 08:18 EDT
Investigating - Clover has reported a concern with Cloud Pay Display in the Europe region; this should not have an impact on US customers, but we are monitoring the situation.


Clover in EMEA is experiencing an issue

New incident: Investigating

Clover merchants may currently experience issues with Cloud Pay Display functionality and Merchant Web Dashboards. Our engineers are actively working on identifying the root cause. We greatly appreciate your ongoing patience as we work to resolve this issue, and we will provide an update once we have an estimated time for resolution. Thank you for your understanding.

Sep 16, 08:36 EDT

Sep 16, 2026

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Resolved - This incident has been resolved.
Sep 9, 18:03 EDT
Monitoring - CardConnect has indicated a fix has been implemented, update from CardConnect below; we will continue to monitor the situation.


Monitoring - A fix has been implemented and we are monitoring the results.

Sep 9, 17:08 EDT
Identified - CardConnect has indicated there may be a service disruption; full update from CardConnect below. We will continue to monitor the situation.


CardSecure -Terminal Service Disruption

New incident: Investigating

We are investigating terminal disruption (Invalid token error on the Pin pads) which may be impacting your
business. Please reboot the devices for troubleshooting. We are currently working to resolve this issue.

Sep 9, 16:36 EDT