All Systems Operational

CampusCloud Core Services Operational
eCommerce Platform Operational
AWS West Coast Environment Operational
AWS East Coast Environment Operational
CampusCloud 3rd Party Integrations Operational
Verba Software Suite Operational
VitalSource Digital Content Operational
RedShelf Digital Content Operational
Ingram Data Services Book Metadata Operational
Calcurates Operational
CampusCloud Payment Services Operational
WPS Real-Time Financial Aid Operational
Clover Credit Card Processing Operational
CardConnect Credit Card Processing Operational
TaxJar Sales Tax Calculations Operational
SmartLockers Core Services Operational
Admin Portal Operational
CampusCloud BOPIL Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 13, 2026

Resolved - This incident has been resolved.
Nov 13, 08:27 EST
Monitoring - Mitigation is complete; we will continue to monitor for any additional concerns.
Oct 27, 11:16 EDT
Identified - A root cause has been identified and we are currently working on mitigation.
Oct 27, 10:52 EDT
Investigating - We are currently investigating an increase in latency and response time with eCommerce servers that is leading to intermittent loading issues.
Oct 27, 10:28 EDT
Resolved - This incident has been resolved.
Nov 13, 08:26 EST
Monitoring - Due to the worldwide Microsoft outage, we are currently unable to receive support tickets via email; if support is required, please submit a ticket directly through our portal at help.goresero.com.

Please note that depending on the configuration of your campus email systems, emails from CampusCloud may not be sent until Microsoft resolves the issue.

Nov 12, 14:00 EST

Nov 12, 2026

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.