All Systems Operational

Uptime over the past 90 days. View historical uptime.
CampusCloud Core Services Operational
90 days ago
100.0 % uptime
Today
eCommerce Platform Operational
90 days ago
100.0 % uptime
Today
AWS West Coast Environment Operational
90 days ago
100.0 % uptime
Today
AWS East Coast Environment Operational
90 days ago
100.0 % uptime
Today
CampusCloud 3rd Party Integrations Operational
90 days ago
100.0 % uptime
Today
Verba Software Suite Operational
90 days ago
100.0 % uptime
Today
VitalSource Digital Content Operational
90 days ago
100.0 % uptime
Today
RedShelf Digital Content Operational
90 days ago
100.0 % uptime
Today
Ingram Data Services Book Metadata Operational
90 days ago
100.0 % uptime
Today
Calcurates Operational
90 days ago
100.0 % uptime
Today
CampusCloud Payment Services Operational
90 days ago
99.99 % uptime
Today
WPS Real-Time Financial Aid Operational
90 days ago
100.0 % uptime
Today
Clover Credit Card Processing Operational
90 days ago
99.98 % uptime
Today
CardConnect Credit Card Processing Operational
90 days ago
100.0 % uptime
Today
TaxJar Sales Tax Calculations Operational
90 days ago
100.0 % uptime
Today
SmartLockers Core Services Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
CampusCloud BOPIL Integration Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 19, 2026

No incidents reported today.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026
Clover/Fiserv Potential Timouts
Resolved - This incident has been resolved.
May 15, 16:12 EDT
Monitoring - WPS has reported a false alarm in their reporting; we did see a small spike in errors at approximately 12:30pm Eastern that has been reported to Clover, but that appeared to be a limited impact. We will continue to monitor.
May 15, 13:05 EDT
Investigating - We have been notified by the WPS team via status.watchmanpaymentsystems.com that they are seeing increased error rates with Clover; we will track this concern and update as needed, below is the full update from WPS.


Please be aware that we are seeing increased error rates from Clover Credit/Debit transactions. This appears to be similar to the issues that have occurred the last 2 weeks at about this time. We have notified Clover, and the issue may already be resolved by the time this status update is pushed. We have not been given a root cause at this point, but they have said that it is a high-priority to find and fix permanently.
May 15, 12:56 EDT
May 14, 2026
Clover/Fiserv Reported Issue
Resolved - This incident has been resolved.
May 14, 16:44 EDT
Monitoring - Clover has indicated a fix is in place and we are seeing successful credit card transactions, we will continue to monitor for any ongoing concerns. We have requested additional clarification from Clover/Fiserv on the root cause of these issues.
May 14, 13:50 EDT
Identified - We have identified that Clover is responding to credit card requests with the message "The payment request was canceled." despite there being no cancellation from users or from CampusCloud; we are in contact with the Fiserv team to assist.
May 14, 13:42 EDT
Investigating - We are investigating reports of Clover processing issues; we will provide additional updates as they become available.
May 14, 13:37 EDT
May 13, 2026
Reports Timeout
Resolved - This incident has been resolved.
May 13, 08:44 EDT
Monitoring - The timeout concern has been resolved; we will continue to monitor.
May 12, 20:38 EDT
Investigating - We are currently investigating intermittent timeouts when running reports.
May 12, 20:36 EDT
May 12, 2026
May 11, 2026

No incidents reported.

May 10, 2026
Clover Outage
Resolved - This incident has been resolved.
May 10, 05:07 EDT
Monitoring - Clover has updated their incident to Resolved; we are seeing successful transactions, but will continue to monitor for any ongoing concerns.
May 8, 15:29 EDT
Identified - Separate from their Status Page update, the Clover team has directly communicated that they are beginning to see signs of recovery; we are continuing to monitor the situation and will provide additional updates as we receive them.
May 8, 15:24 EDT
Update - Clover has provided the update below on their Status Page (status.clover.com) -


Investigating - We are actively investigating an issue in North America causing intermittent latency and delays in synchronizing payment information across Clover devices. There is no action you need to take - we will post another update here within the next 30 minutes.
May 08, 2026 - 12:09 PDT
May 8, 15:14 EDT
Update - We have received confirmation that non-CampusCloud users are also experiencing issues related to Clover credit card processing; below is the initial response received from Clover.


Thanks for reaching out. We have pulled in additional engineering teams to help investigate the spike.

We're aware and are trying to pinpoint the issue.
May 8, 14:31 EDT
Investigating - We are receiving reports of Clover transaction processing failing; no status update has been posted by Clover to status.clover.com yet, we have reached out to their team for additional information and guidance.
May 8, 14:11 EDT
CampusCloud Database Maintenance Window
Completed - The scheduled maintenance has been completed.
May 10, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 03:00 EDT
Scheduled - We will be performing a major database upgrade during this time; there may be periods of non-responsiveness from CampusCloud, but we expect any interruptions to be minimal based on our redundant system architecture.
May 6, 09:28 EDT
May 9, 2026

No incidents reported.

May 8, 2026
May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

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