All Systems Operational

Uptime over the past 90 days. View historical uptime.
CampusCloud Core Services Operational
90 days ago
99.99 % uptime
Today
eCommerce Platform Operational
90 days ago
99.99 % uptime
Today
AWS West Coast Environment Operational
90 days ago
99.99 % uptime
Today
AWS East Coast Environment Operational
90 days ago
99.99 % uptime
Today
CampusCloud 3rd Party Integrations Operational
90 days ago
100.0 % uptime
Today
Verba Software Suite Operational
90 days ago
100.0 % uptime
Today
VitalSource Digital Content Operational
90 days ago
100.0 % uptime
Today
RedShelf Digital Content Operational
90 days ago
100.0 % uptime
Today
Ingram Data Services Book Metadata Operational
90 days ago
100.0 % uptime
Today
Calcurates Operational
90 days ago
100.0 % uptime
Today
CampusCloud Payment Services Operational
90 days ago
99.99 % uptime
Today
WPS Real-Time Financial Aid Operational
90 days ago
100.0 % uptime
Today
Clover Credit Card Processing Operational
90 days ago
99.98 % uptime
Today
CardConnect Credit Card Processing Operational
90 days ago
100.0 % uptime
Today
TaxJar Sales Tax Calculations Operational
90 days ago
100.0 % uptime
Today
SmartLockers Core Services Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
CampusCloud BOPIL Integration Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 3, 2026

No incidents reported today.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026
Clover/Fiserv Reported Issue
Resolved - This incident has been resolved.
Feb 25, 17:14 EST
Update - We are going to continue to monitor the situation, but we are seeing fully operational systems; please ensure to reboot your Clover device if you are continuing to experience concerns to fully refresh the secure connection to Clover.
Feb 25, 15:02 EST
Monitoring - The WPS team has provided the update below via status.watchmanpaymentsystems.com; additionally, we are receiving positive feedback that processing issues appear to have been resolved. We will continue to monitor for ongoing concerns.


Clover Developer Relations have been in contact about a fix to Clover REST Pay (which WPS uses to communicate with the Clover servers). We are working with stores to see if that has resolved the issue in those locations.
Feb 25, 14:55 EST
Update - The WPS team has provided this update via status.watchmanpaymentsystems.com:

We are investigating an error being returned by the Clover servers when we attempt to communicate with the WPS Clover Choice application. It is spotty and some schools appear to be having more failures than others (up to an approaching 100% at at least one school.) We are communicating with Clover/Fiserv about the issue since the error is coming from their server cluster.
Feb 25, 14:42 EST
Identified - Although Clover has not updated their status page yet, we have confirmed with the WPS team that the partial outage originates with Clover services; multiple parties are in contact with the Clover team at this time.
Feb 25, 14:33 EST
Investigating - We have received reports of errors processing credit cards with Clover; we are investigating this further with the Clover team.
Feb 25, 14:12 EST
CampusCloud Hotfix 02.25.26
Resolved - A small hotfix has been released to resolve the Search Module bug and to restore the Catalog Number and Art Code fields to the Auto-Create Variants workflow; please ensure you process a hard refresh of your browser (CTL + F5) prior to beginning work today.
Feb 25, 07:26 EST
CampusCloud Search Module
Resolved - The Search Module bug is resolved, and the module has been re-enabled.
Feb 25, 07:24 EST
Identified - A bug has been identified in the Search Module that may potentially cause results from other stores being visible; as we mitigate this concern, the Search Module will be disabled. Please use the Module-specific search functions as needed.
Feb 19, 11:38 EST
Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026
Feb 18, 2026
Formatted Purchase Order
Resolved - The formatted Purchase Order report referenced in the most recent Release Notes has been deployed; you will find the Purchase Order report in the Accounting/Admin Reports menu. Please reach out to help@goresero.com if you encounter any concerns.
Feb 18, 16:47 EST
Feb 17, 2026

No incidents reported.

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