All Systems Operational

Uptime over the past 90 days. View historical uptime.
CampusCloud Core Services Operational
90 days ago
100.0 % uptime
Today
eCommerce Platform Operational
90 days ago
100.0 % uptime
Today
AWS West Coast Environment Operational
90 days ago
100.0 % uptime
Today
AWS East Coast Environment Operational
90 days ago
100.0 % uptime
Today
CampusCloud 3rd Party Integrations Operational
90 days ago
100.0 % uptime
Today
Verba Software Suite Operational
90 days ago
100.0 % uptime
Today
VitalSource Digital Content Operational
90 days ago
100.0 % uptime
Today
RedShelf Digital Content Operational
90 days ago
100.0 % uptime
Today
Ingram Data Services Book Metadata Operational
90 days ago
100.0 % uptime
Today
Calcurates Operational
90 days ago
100.0 % uptime
Today
CampusCloud Payment Services Operational
90 days ago
99.99 % uptime
Today
WPS Real-Time Financial Aid Operational
90 days ago
100.0 % uptime
Today
Clover Credit Card Processing Operational
90 days ago
99.98 % uptime
Today
CardConnect Credit Card Processing Operational
90 days ago
100.0 % uptime
Today
TaxJar Sales Tax Calculations Operational
90 days ago
100.0 % uptime
Today
SmartLockers Core Services Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
CampusCloud BOPIL Integration Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 12, 2026

No incidents reported today.

Apr 11, 2026

No incidents reported.

Apr 10, 2026
CampusCloud Hotfix 04.10.26
Resolved - A small hotfix has been released; please ensure you process a hard refresh of your browser (CTL + F5) prior to beginning work today.
Apr 10, 05:41 EDT
Intermittent Refund Issue
Resolved - This incident has been resolved.
Apr 10, 05:40 EDT
Identified - We believe the source of this issue has been located and a fix is being worked on; we expect a hotfix to be released overnight.
Apr 9, 18:03 EDT
Update - We are continuing to investigate a root cause of this visual error; it appears that all back-end processes continue to work as expected, but the user interface is not displaying the payment tender results as intended for all transactions.
Apr 9, 16:28 EDT
Investigating - We are investigating an intermittent issue with refunds that results in the tender selection page from not displaying correctly.
Apr 9, 15:19 EDT
Apr 9, 2026
CampusCloud Hotfix 04.09.26
Resolved - A small hotfix has been released; please ensure you process a hard refresh of your browser (CTL + F5) prior to beginning work today.
Apr 9, 07:24 EDT
No Receipt Refund Error
Resolved - This incident has been resolved.
Apr 9, 05:40 EDT
Identified - We plan to release a hotfix overnight to resolve this concern.
Apr 8, 16:35 EDT
Investigating - We are investigating reports of an Internal Server Error when attempting to add items to a No Receipt Refund; this issue does not appear to be universal. We will update as we have more information.
Apr 8, 12:19 EDT
Apr 8, 2026
CampusCloud Update 04.08.26
Resolved - Today's release has been successfully deployed; please ensure to process a hard refresh in the browser (CTL + F5) to reload all CampusCloud components before beginning work.

Full release notes can be found at https://resero.atlassian.net/wiki/spaces/CCKB/pages/1633058817/CampusCloud+Release+Notes, help.goresero.com, or by pressing the ? button and searching for Release Notes when logged in to CampusCloud.
Apr 8, 06:43 EDT
CampusCloud Update Window
Completed - The scheduled maintenance has been completed.
Apr 8, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 03:00 EDT
Scheduled - We will be releasing a rolling update to CampusCloud, there will be no total downtime, but system responsiveness may seem sluggish during this time. Please ensure to process a hard refresh in the browser (CTL + F5) to reload all CampusCloud components before beginning work.

Full release notes can be found at https://resero.atlassian.net/wiki/spaces/CCKB/pages/1633058817/CampusCloud+Release+Notes, help.goresero.com, or by pressing the ? button and searching for Release Notes when logged in to CampusCloud.
Apr 7, 17:37 EDT
Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

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