All Systems Operational

CampusCloud Core Services Operational
90 days ago
100.0 % uptime
Today
eCommerce Platform Operational
90 days ago
100.0 % uptime
Today
AWS West Coast Environment Operational
90 days ago
100.0 % uptime
Today
AWS East Coast Environment Operational
90 days ago
100.0 % uptime
Today
CampusCloud 3rd Party Integrations Operational
90 days ago
100.0 % uptime
Today
Verba Software Suite Operational
90 days ago
100.0 % uptime
Today
VitalSource Digital Content Operational
90 days ago
100.0 % uptime
Today
RedShelf Digital Content Operational
90 days ago
100.0 % uptime
Today
Ingram Data Services Book Metadata Operational
90 days ago
100.0 % uptime
Today
Calcurates Operational
90 days ago
100.0 % uptime
Today
CampusCloud Payment Services Operational
90 days ago
100.0 % uptime
Today
WPS Real-Time Financial Aid Operational
90 days ago
100.0 % uptime
Today
Clover Credit Card Processing Operational
90 days ago
100.0 % uptime
Today
CardConnect Credit Card Processing Operational
90 days ago
100.0 % uptime
Today
TaxJar Sales Tax Calculations Operational
90 days ago
100.0 % uptime
Today
SmartLockers Core Services Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
CampusCloud BOPIL Integration Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

SmartLockers Update Window Jul 1, 2026 00:00-02:00 EDT

The SmartLockers database and application will be undergoing upgrades during this period; minimal to no downtime is expected.
Posted on Jun 30, 2026 - 11:08 EDT
Jun 30, 2026
Completed - The scheduled maintenance has been completed.
Jun 30, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 01:00 EDT
Scheduled - The SmartLockers database and application will be undergoing upgrades during this period; minimal to no downtime is expected.
Jun 29, 17:51 EDT
Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026
Resolved - This incident has been resolved.
Jun 26, 17:52 EDT
Update - We are seeing successful transactions, we will continue to engage with the Clover team and monitor the situation.
Jun 26, 17:00 EDT
Investigating - We are seeing an increase in failed credit card transactions with Clover; our payment partners at WPS are seeing similar issues with external customers as well. We are engaging with the Clover team to investigate further.
Jun 26, 16:52 EDT
Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026
Resolved - Today's release has been successfully deployed; please ensure to process a hard refresh in the browser (CTL + F5) to reload all CampusCloud components before beginning work.

Full release notes can be found at https://resero.atlassian.net/wiki/spaces/CCKB/pages/1633058817/CampusCloud+Release+Notes, help.goresero.com, or by pressing the ? button and searching for Release Notes when logged in to CampusCloud.

Jun 23, 07:55 EDT
Completed - The scheduled maintenance has been completed.
Jun 23, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 03:00 EDT
Scheduled - We will be releasing a rolling update to CampusCloud, there will be no total downtime, but system responsiveness may seem sluggish during this time. Please ensure to process a hard refresh in the browser (CTL + F5) to reload all CampusCloud components before beginning work.

Full release notes can be found at https://resero.atlassian.net/wiki/spaces/CCKB/pages/1633058817/CampusCloud+Release+Notes, help.goresero.com, or by pressing the ? button and searching for Release Notes when logged in to CampusCloud.

Jun 22, 21:25 EDT
Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.