All Systems Operational

Uptime over the past 90 days. View historical uptime.
CampusCloud Core Services Operational
90 days ago
100.0 % uptime
Today
eCommerce Platform Operational
90 days ago
100.0 % uptime
Today
AWS West Coast Environment Operational
90 days ago
100.0 % uptime
Today
AWS East Coast Environment Operational
90 days ago
100.0 % uptime
Today
CampusCloud 3rd Party Integrations Operational
90 days ago
100.0 % uptime
Today
Verba Software Suite Operational
90 days ago
100.0 % uptime
Today
VitalSource Digital Content Operational
90 days ago
100.0 % uptime
Today
RedShelf Digital Content Operational
90 days ago
100.0 % uptime
Today
Ingram Data Services Book Metadata Operational
90 days ago
100.0 % uptime
Today
Calcurates Operational
90 days ago
100.0 % uptime
Today
CampusCloud Payment Services Operational
90 days ago
100.0 % uptime
Today
WPS Real-Time Financial Aid Operational
90 days ago
100.0 % uptime
Today
Clover Credit Card Processing Operational
90 days ago
100.0 % uptime
Today
CardConnect Credit Card Processing Operational
90 days ago
100.0 % uptime
Today
TaxJar Sales Tax Calculations Operational
90 days ago
100.0 % uptime
Today
SmartLockers Core Services Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
CampusCloud BOPIL Integration Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 16, 2026

No incidents reported today.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026
Clover/Fiserv Incident Root Cause Analysis
Resolved - Clover/Fiserv has provided a Root Cause Analysis related to the outages on June 4 and June 5, 2026; the full document can be found at https://resero.atlassian.net/wiki/x/AQCAfw
Jun 11, 08:32 EDT
Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026
Clover/Fiserv Reported Issue
Resolved - This incident has been resolved.
Jun 5, 17:51 EDT
Monitoring - Clover has indicated the degradation in service has been resolved; we are going to continue to monitor. Please contact us at help@goresero.com if you continue to experience disruptions.
Jun 5, 14:50 EDT
Investigating - We have received reports of Clover transactions failing periodically in the last 20 minutes; we are also continuing to see successful transactions. The errors we see are originating outside of CampusCloud, we are investigating further and have reached out to the Clover team for additional information.
Jun 5, 14:42 EDT
Clover/Fiserv Reported Issue
Resolved - This incident has been resolved.
Jun 5, 12:44 EDT
Monitoring - Clover has indicated that the outage to Cloud Pay Display has been resolved; please resume regular credit card processing and reach out to help@goresero.com if you have any ongoing concerns.
Jun 4, 16:50 EDT
Identified - Clover has indicated they are currently experiencing Degraded Performance with the Cloud Pay Display app, this is the application used to communication with the device.

With the issue identified as the app and not Clover services overall, a potential temporary solution is to accept cards directly on the Clover device through the Sale app which involves exiting Cloud Pay Display by tapping the 4 corners of the screen and entering the passcode. Once you have access to the underlying system and apps, you can locate and open the Sale app to process standalone credit card transactions; these could be completed in CampusCloud concurrently with the Cash or Check tender to update inventory and provide a customer receipt.
Jun 4, 16:12 EDT
Update - Our payment partner, Watchman Payments System, has posted the update below to their statuspage, status.watchmanpaymentsystems.com; we are all engaged to understand and resolve the issue.


4th June 2026
Clover/Fiserv (3rd Party System) Clover Transaction Issues
4 minutes ago
WPS is researching an issue with Clover Transactions. WPS is researching this Clover issue.
Jun 4, 15:53 EDT
Investigating - We have received reports of Clover transactions failing periodically in the last 20 minutes; we are also continuing to see successful transactions. The errors we see are originating outside of CampusCloud, we are investigating further and have reached out to the Clover team for additional information.
Jun 4, 15:36 EDT
Jun 4, 2026
Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

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