Clover Outage
Monitoring - Clover has updated their incident to Resolved; we are seeing successful transactions, but will continue to monitor for any ongoing concerns.
May 08, 2026 - 15:29 EDT
Identified - Separate from their Status Page update, the Clover team has directly communicated that they are beginning to see signs of recovery; we are continuing to monitor the situation and will provide additional updates as we receive them.
May 08, 2026 - 15:24 EDT
Update - Clover has provided the update below on their Status Page (status.clover.com) -


Investigating - We are actively investigating an issue in North America causing intermittent latency and delays in synchronizing payment information across Clover devices. There is no action you need to take - we will post another update here within the next 30 minutes.
May 08, 2026 - 12:09 PDT
May 08, 2026 - 15:14 EDT
Update - We have received confirmation that non-CampusCloud users are also experiencing issues related to Clover credit card processing; below is the initial response received from Clover.


Thanks for reaching out. We have pulled in additional engineering teams to help investigate the spike.

We're aware and are trying to pinpoint the issue.
May 08, 2026 - 14:31 EDT
Investigating - We are receiving reports of Clover transaction processing failing; no status update has been posted by Clover to status.clover.com yet, we have reached out to their team for additional information and guidance.
May 08, 2026 - 14:11 EDT
Uptime over the past 90 days. View historical uptime.
CampusCloud Core Services Operational
90 days ago
100.0 % uptime
Today
eCommerce Platform Operational
90 days ago
100.0 % uptime
Today
AWS West Coast Environment Operational
90 days ago
100.0 % uptime
Today
AWS East Coast Environment Operational
90 days ago
100.0 % uptime
Today
CampusCloud 3rd Party Integrations Operational
90 days ago
100.0 % uptime
Today
Verba Software Suite Operational
90 days ago
100.0 % uptime
Today
VitalSource Digital Content Operational
90 days ago
100.0 % uptime
Today
RedShelf Digital Content Operational
90 days ago
100.0 % uptime
Today
Ingram Data Services Book Metadata Operational
90 days ago
100.0 % uptime
Today
Calcurates Operational
90 days ago
100.0 % uptime
Today
CampusCloud Payment Services Operational
90 days ago
99.99 % uptime
Today
WPS Real-Time Financial Aid Operational
90 days ago
100.0 % uptime
Today
Clover Credit Card Processing Operational
90 days ago
99.98 % uptime
Today
CardConnect Credit Card Processing Operational
90 days ago
100.0 % uptime
Today
TaxJar Sales Tax Calculations Operational
90 days ago
100.0 % uptime
Today
SmartLockers Core Services Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
CampusCloud BOPIL Integration Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

CampusCloud Database Maintenance Window May 10, 2026 03:00-05:00 EDT

We will be performing a major database upgrade during this time; there may be periods of non-responsiveness from CampusCloud, but we expect any interruptions to be minimal based on our redundant system architecture.
Posted on May 06, 2026 - 09:28 EDT
May 9, 2026

No incidents reported today.

May 8, 2026

Unresolved incident: Clover Outage.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026
Potential Clover Timeouts
Resolved - Clover has finally indicated there were latency issues earlier today and has indicated they are now resolved; we will continue to follow up with them for a root cause analysis of the concern and guidance about what is being done to prevent such concerns in the future.
May 1, 15:40 EDT
Monitoring - Although we've not received an official confirmation from Clover, we have begun to see transactions resume processing as expected; we will continue to monitor the situation and work with our partners to determine what occurred.
May 1, 14:08 EDT
Investigating - We are investigating a potential Clover system degradation; we have not seen an update from Clover identifying an issue, but are beginning to see potential degradation in their system based on failure rates. This concern is external from CampusCloud, but we are working with partners to review.
May 1, 13:14 EDT
Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026
CampusCloud Database Maintenance Window
Completed - The scheduled maintenance has been completed.
Apr 28, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 03:00 EDT
Scheduled - We will be performing maintenance on the CampusCloud database infrastructure related to a major version upgrade; no down-time is anticipated during this maintenance period.
Apr 27, 22:25 EDT
Apr 27, 2026

No incidents reported.

Apr 26, 2026
CampusCloud Database Maintenance Window
Completed - The scheduled maintenance has been completed.
Apr 26, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 03:00 EDT
Scheduled - We will be performing maintenance on the CampusCloud database infrastructure related to a major version upgrade; no down-time is anticipated during this maintenance period.
Apr 16, 08:56 EDT
Apr 25, 2026

No incidents reported.

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